Digital Comment Cards
Are you looking for instant feedback of your customers visit to your business? Tired of comment cards that are paper based? Tired of having to go through each card to evaluate customer’s responses? Tired of the expense of having to print out cards only to find customers are just tossing them away?
The answer: Digital customer comment cards. Now customers can use their smart device to give you instant feedback before they leave…immediate results!
Combining digital comment cards with a mystery shopping program will give you the full scope of your customers experience as well as the experience by one of our evaluators.
Some of the many benefits of digital comment cards:
- Save on payroll of having someone go over handwritten comment cards
- Cost effective
- Customer incentive by offering digital coupons pushed to their phones so customers return (No more coupon fraud!)
- Integrated reporting and analytics
- Instant feedback
- Change or update questions instantly
- Potentially unlimited cards per location